Refund Policy

7-Day Refund Policy

Effective Date: [Insert Date]

At GlamUpX, we are committed to ensuring your satisfaction with our products. If for any reason you are not completely satisfied with your purchase, we offer a 7-day refund policy, subject to the terms and conditions outlined below.

1. Eligibility for Refund

To be eligible for a refund, the following conditions must be met:

  • The item must be returned within 7 days of the delivery date.
  • The item must be unused, unworn, and in the same condition that you received it.
  • The item must be in its original packaging with all tags and labels attached.
  • Proof of purchase, such as a receipt or order confirmation, must be provided.

2. Non-Refundable Items

Certain items are non-refundable. These include:

  • Gift cards
  • Final sale items
  • Personalized or custom-made items

3. Refund Process

To initiate a refund, please follow these steps:

  1. Contact Us: Email our customer service team at [Insert Email Address] within 7 days of receiving your order. Please include your order number, the item(s) you wish to return, and the reason for the return.
  2. Return Authorization: Our team will review your request and, if approved, provide you with a Return Authorization (RA) number and return instructions.
  3. Ship the Item: Securely package the item(s) and include the RA number inside the package. Ship the item(s) to the address provided in the return instructions. Please note that return shipping costs are the responsibility of the customer.

4. Processing Your Refund

Once we receive and inspect the returned item(s), we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [Insert Number] days. Please note that it may take additional time for the refund to appear on your statement, depending on your financial institution.

5. Exchanges

We do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [Insert Email Address] with your order number and a description of the issue. We will work with you to resolve the issue promptly.

7. Contact Us

If you have any questions about our 7-day refund policy, please contact us at:

  • Address: Regent Park PO Kolkata 700040

GlamUpX Regent Park PO Kolkata 700040